Digital Support Technician

Outline

The Digital Support Technician is a core and options standard. All apprentices must take the assessment of the core content, and then either the Digital Applications option content or the Digital Support option content.

Assessment

It typically takes 15 months to complete your apprenticeship, but this will vary depending on your experience and working pattern.

You will be allocated a tutor and a Trainer Assessor, and they will support you throughout your apprenticeship with regular monthly sessions. This is flexible to the apprentice’s requirements, however, contact is available and encouraged outside of this time, so each apprentice receives the help they need. The apprenticeship team make good use of digital platforms to support this.

Practical Period

• New knowledge, skills and behaviours are delivered and assessed by your college tutor and Trainer Assessor, with the support of your employer
• Achieve a Level 2 Functional Skills in math’s and English, unless you have evidence of an equivalent qualification
• 20% off-the-job training is a mandatory requirement of all apprenticeship standards

Gateway

The gateway is the opportunity for the provider and employer to agree whether the apprentice is ready and ready to take their end point assessment (EPA).

End Point Assessment

The end point assessment takes place at the end of the apprentice’s learning and development. The requirement is that the end point assessment is completed within three months from the start of the end point assessment period. The end point assessment is made up of the following components:

• Knowledge test- the apprentice undertakes two online tests against the defined knowledge statements
• Case study presentation and interview

Entry Requirements

Individual employers will set the selection criteria, including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Apply

To add a course to your application, click 'Apply', once you have selected all your courses, click 'My Applications' top right, to continue the application process.