Operations Manager Level 5

Outline

Equivalent to a 2nd year of a degree, this apprenticeship reflects the importance of a strong management skillset for leaders in any business.

An operations or Departmental Manager apprenticeship is a Level 5 programme, suitable for individuals responsible for managing teams, or projects in order to achieve operational or departmental objectives, as part of an overall organisational strategy.

It will support individuals from the private, public or third sector, and from all sizes of organisation, who want to develop their leadership and management skills and can include the Institute of Leadership & Management (ILM), Level 5 Diploma.

Managers are responsible for everything from creating and delivering operational plans, managing projects, and leading and managing teams, to managing change, finances and resources. Responsibilities can also include recruitment and talent management, coaching and mentoring and can vary across Operations Manager, Regional Manager, Divisional Manager, Department Manager as well as other specialist managerial roles.

Working with Management Associates as part of the Apprenticeships at Salford City College team, this apprenticeship has been designed to provide access to development opportunities for as wide a range of individuals as possible. This includes individuals who are at the start of their career, taking their first steps into operations management.

It will help managers develop a deeper understanding of management and leadership techniques, learning the latest theory and best practice that can be applied in a range of work settings every day.

It will typically take up to two years to complete, although the exact duration will be dependent on the previous experience of the individual.

Those undertaking this apprenticeship will need to be in a role that allows them to apply and develop the newly learned knowledge and skills and behaviours to ensure the requirements of the apprenticeship are met.

There are no formal minimum entry requirements to join the programme, these are typically set by your employer.

Anyone undertaking this apprenticeship that doesn’t already have Level 2 English and maths qualifications will be supported to achieve them during the programme, prior to taking their end point assessment. Specialist staff are on hand to help guide and support apprentices through this requirement if needed.

On completion, apprentices can register as full members with the Institute of Leadership & Management (ILM), to support their professional career development and progression.

Assessment

This apprenticeship typically takes 20-26 months to complete. You will develop a work-based e-portfolio via a combination of workplace experience and one-to-one support in the workplace. Monthly workshops will also take place.

End Point Assessment

The End Point Assessment takes place at the end of the apprentice’s learning and development. The requirement is that the end point assessment is completed within five months from the start of the end point period. The end point assessment is made up of the following components:

• A written project report
• A presentation with questions

Entry Requirements

Each organisation will have their own entry requirements, and must be able to provide opportunities to work towards this apprenticeship as part of the job role.

Apprentices aged 16-18 must achieve Level 2 maths and English, prior to End Point Assessment or provide a certificate of prior achievement (GCSE Grade C/4 or above). For Apprentices aged 19+ Level 2 maths and English are optional – to be agreed at the start of programme.

Funding may be available to cover this apprenticeship, please contact us for more information on eligibility.

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